Cuckoo Cloud 9 F.A.Q

CUCKOO Brunei’s 9th anniversary campaign, giving customers a chance to win exclusive travel prizes with every selected CUCKOO product purchased during the campaign period.

Buy selected CUCKOO products at Brandstores, roadshows, or EasyHolm Stores. Each purchasecomes with a Dish Dryer and a Mystery Box.

Healthy Appliances

Water Purifiers

  • Cuckoo Ktop 2

  • Cuckoo Grande

  • Cuckoo Warrior

  • Cuckoo Queenstand

  • Cuckoo Xcel

Air Purifiers

  • Cuckoo C Model

  • Cuckoo C Model Humidifier

  • Cuckoo D Model

  • Cuckoo R Model

Multicooker

  • Cuckoo JHT10

Healthy Living 

Air Conditioners

  • Cuckoo Vita-S 

  • Artiq Air 

Mattresses

  • Cuckoo A-Luxe 

Washer Dryer

  • Cuckoo Knight 

Massage Chair

  • Cuckoo Bespoke 

Treadmill

  • Cuckoo B Fit Treadmill

  • Cloud 9 Tote Bag
  • Vouchers from HWC and Yolé
  • Wonderklean Mattress Service Voucher
  • And possibly, a Golden Ticket

A special slip hidden in selected Mystery Boxes. Finding one means you win a travel prize.

Golden Ticket winners will enjoy exclusive travel rewards, such as:

  • Trip to South Korea
  • Resorts World Genting Dream Cruise
  • Getaways to Singapore or Kuala Lumpur
  • Cash Travel Vouchers

There are exactly 9 Golden Tickets throughout the campaign.

Yes. Every CUCKOO product you purchase = 1 Mystery Box.
More purchases = more Mystery Boxes = higher chances of finding a Golden Ticket.

If you receive a Golden Ticket inside your Mystery Box:

  • Contact CUCKOO Brunei Marketing at 836 3811.
  • Verification will be done,
  • We’ll guide you on claiming your prize.

From 9 September to 31 December 2025.

No. They cannot be exchanged for cash or other items.

  • CUCKOO Brandstores
  • CUCKOO Roadshows
  • EasyHolm Stores

Call 838 3300, 828 3198 or 828 3518. You can alsovisit any CUCKOO Brandstores or message uson our website/social media.