CUCKOO Natural Care Service

The CUCKOO Natural Care Service is a product maintenance service which is conducted periodically for CUCKOO customers to maintain the quality and excellence of CUCKOO products such as water purifiers, air purifier, outdoor filter, and induction cookers. Each service, be it installation or our periodic servicing, is done with extreme care and passion by our professionally trained service specialists, known as Natural Doctors and Natural Doctresses, who are part of our CUCKOO+ Service Team.

We are the first brand in the market to offer a fully specialised team that is solely dedicated to providing Beyond Standards after-sales service and have received a 97%* customer satisfaction rate in an independent survey conducted in 2022.